Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers.

IT service management—often referred to as ITSM—is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, …

Information technology service management (ITSM) is the practice of planning, implementing, managing and optimizing the end-to-end delivery of information technology services to meet user needs and …

Jul 15, 2025 · IT service management (ITSM) is a general term that describes a strategic approach to designing, delivering, managing and improving the way businesses implement IT services.

ITSM is an approach to managing end-to-end IT delivery. Fully comprehensive, ITSM assists IT teams in the provisioning of all relevant IT services, including the planning, designing, building, implementing, …

ITSM or IT Service Management is a framework for designing, delivering, managing, and optimizing IT services to align with business goals and improve overall efficiency.

Information Technology Service Management (ITSM) refers to the organization's responsibility of providing high-quality services that are appropriate, ensure continuity, and adopt best practices in …